Candidate Care Consultant

Are you a driven, ambitious individual, looking for a career change?

Are you looking for a career to develop and progress in?

Here at The Protocol Group (part of the Affinity Workforce Solutions Group), we're looking for a Candidate Care Consultant to join our dynamic team, specialising in Further Education recruitment.

The Role

As a Candidate Care Consultant, you'll be the heartbeat of our candidate experience. You'll work closely with our recruitment team to ensure every educator feels valued, supported, and ready to thrive in their new role.

Key Responsibilities

• Build strong relationships with candidates throughout their recruitment journey
• Conduct onboarding calls, compliance checks, and regular welfare check-ins
• Manage candidate queries with empathy and efficiency
• Coordinate interviews, feedback, and placement logistics
• Maintain accurate records and ensure compliance with safeguarding standards
• Support marketing and engagement campaigns to attract top talent

What We're Looking For

• Excellent communication and interpersonal skills
• A genuine passion for education and people
• Organised, proactive, and detail-oriented
• Previous experience in recruitment, HR, or customer service (preferred)
• Ambition and drive
• Knowledge of safeguarding and compliance in education (desirable)

What's in It for You:

• Competitive salary with uncapped commission structure.
• Flexible working arrangements after you have passed probation
• Ongoing training and professional development.
• Supportive team culture with clear progression pathways.
• Opportunity to make a real impact in the education sector.
• Nottingham City Centre - Maid Marian Way.
• 37 Hours Per Week - 07:30 - 16:30 Mon - Thurs, 07:30-15:30 Fridays.